Our culture
No one tries harder for customers
We treat people how they want to be treated
Every little help makes a big difference
No one tries harder for customers
Understanding people - customers, colleagues, communities - and what matters to them, and then trying to make those things better, is at the heart of Tesco. It's about listening to people and talking to them using all the tools at our disposal, from Clubcard data to social media, then acting by changing and innovating to meet their needs.
We treat people how they want to be treated
We know that looking after our colleagues in a culture of trust and respect is essential to the success of Tesco. Where colleagues feel recognised and rewarded, where they have the opportunity to get on and where they are supported in their development, they in turn try their hardest for customers.
Every little help makes a big difference
It's the value we live by to make sure we serve our customers, colleagues and their communities a little better every day. It really captures how, when we add up all the small things we do, Tesco can make a big difference to the issues that people really care about.
Core Purpose
Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.
That's why we've chosen 'Serving Britain's shoppers a little better every day' as our new core purpose. As a business, serving customers is at the heart of everything we do, from colleagues in our stores to those of us in supporting roles.
In the UK, we serve some 66 shoppers every second, so it's our goal to make sure that every one of those customers experiences just a little better service on each visit.
Find out about our latest initiatives to help customers, colleagues and communities.
How the Tesco Values influence the way we work
Our values are central to our business and help us to understand how to put our core purpose into practice. Since we first introduced our values more than a decade ago, they have become a central part of our culture. They make sure that every person at Tesco understands what's important - from how we work together as a team to how customers are at the centre of what we do.
• No one tries harder for customers
• We treat people how they want to be treated
• Every little helps makes a big difference